Optus Business Phone and BusinessOne phone plan
Local call plans: 1. Your business phone service may be connected to either Local Access Resale (LAR) or Local Access Direct (LAD) at Optus’ discretion and depending on the availability of the service at your premises. For commercial and technical reasons, not all businesses can be connected to the Optus Local Access Direct Phone service. Optus Local Access Resale means that your local telephone service is directly connected to the Telstra Network. Optus Local Access Direct means that your local telephone service is connected by an access line to the Optus network. Your local service is provided to you by Optus Networks Pty Limited (ABN 92 008 570 330). 2. Customers can choose to have services other than their local call services re-billed by Optus, however these services are not covered by the Optus rates included in this brochure. 3. If you require the Optus Local Access Resale service (LAR) and decide to switch your long distance service away from Optus, Optus may switch your long distance service back to Optus or charge you a higher line rental for your LAR service. If you want your long distance service to be provided by another provider and do not want Optus to charge you a higher line rental for your LAR service, you must also cancel your LAR service. 4. Your local call plan applies to each service listed on your account and is charged on a per line basis. 5. If you are selecting a new local call plan, the bill cycle of your local call service will determine the effective date of the new pricing plan. 6. Until your new local call plan is successfully activated, your service will continue to be rated as per your current plan. 7. Some features, service and telephone numbers are able to be transferred however, there may be some exceptions. 8. The local call rates apply to standard local calls only. Some services, eg. ISDN are not classified as standard local calls. 9. The $5 Power Caller bolt-on is only available to customers who choose the Business Phone Plan. 10. The BusinessOne Unlimited Local Call offer applies to standard local calls only. Some services, e.g. ISDN are not classified as standard local calls. The Optus Local and Long Distance Phone Fair GoTM Policy applies. See www.optus.com.au/sfoa for details. BusinessOne is not available with ‘yes’ Business rewards $5 Line Rental discount or any other rewards package. Business Long Distance capped plans: 1. Optus Capped Calls for National Long Distance, Calls to Mobiles and Optus preselected per minute rates are exclusive to small business customers who preselect to Optus Long Distance. 2. Calls are charged by the second, plus a call connection fee, until you reach the call cap. The call cap is the maximum that you will pay for a call of up to 10, 30 or 60 minutes. If you hang up before your call reaches the cap, you only pay for the time you’ve used (plus the 28¢ connection fee for Business Phone and BusinessOne plan). If your call exceeds the cap call length of 10, 30 or 60 minutes you will be charged the call cap plus the preselected per minute rate from that time. 3. The call cap does not apply to calls to mobiles on overseas networks, including calls to international fixed line numbers which are treated as mobile terminating calls These calls will be charged at the preselected per minute rate plus a 30¢ per minute surcharge, plus the call connection fee. 4. Optus calls exclude calls made using 1456 Override, calls from mobiles, calls to MobileSat and other satellite services, Calling Card calls, Operator Services calls, Corporate and Government and some business customers, Service Providers and their customers. 5. If you acquire the Optus Local Access Resale service (LAR) and decide to switch your long distance service away from Optus, Optus may switch your long distance service back to Optus or charge you a higher line rental for your LAR service. If you want your long distance service to be provided by another provider and do not want Optus to charge you a higher line rental for your LAR service, you must also cancel your LAR service. Local and Long Distance 12 or 24 month agreements: If your Long Distance and/or Local service is cancelled within the 12 or 24 month agreement period, a cancellation fee will apply per line and can be calculated as: Line rental times the number of months remaining in the contract. The agreement period commences upon activation of the Long Distance service. Optus Local Access Resale (LAR): If you wish to acquire the LAR service you must also preselect Optus as your long distance service provider under a Business Long Distance capped plan. If you switch your long distance service away from Optus but do not cancel your LAR service, Optus may switch your long distance service back to Optus or transfer your LAR service to a Local Call Only plan, which has a higher line rental than the HomeBusiness Saver or Business Phone plans. Optus Local Access Direct: 1. There will be a short term disruption to your service on the day your service is switched over to Optus. For 15 minutes, you won’t be able to make or receive any calls. 2. If you decide to switch either your home phone or broadband away from Optus in future, you must switch both services, otherwise the service remaining with Optus will be disconnected. 3. If you disconnect your Optus Local Direct service and transfer to another network, you may be required to take a new telephone number. 4. Connecting additional service lines and certain services may not be possible due to technical and commercial reasons. 5. If you require a non-standard connection or after installation charges eg. Special Request Orders, Optus will provide you with a list of qualifi ed technicians who may be able to carry out this work for you. The charge will depend on what type of work you request to be carried out. Minimum Total Cost: The ‘Minimum Total Cost’ is set out in the table below and does not include call costs. Costs may vary depending on the plan and number of products chosen.

Standalone Business Phone / BusinessOne - Local Access Resale (LAR) and Local Access Direct (LAD)

Plan	Min. Monthly Spend	Min. Total Cost
Business Phone 12 month ($33)	$33	$396
Business Phone 24 month ($28)	$28	$672
BusinessOne 24 month ($45)	$45	$1,080

'yes' Business Rewards for Business Phone with Business DSL Direct or Business DSL and Business Mobile

Plan	Business DSL Direct $24.99 Light plan or Business DSL $34.99 Light plan ($39 connection, $90 standard modem for 12 month; $0 connection, $0 standard modem for 24 month)	'yes' Business Smart 29 plan
Business Phone(LAR) 12 month ($28)	$849.89	$684
Business Phone(LAD) 12 month ($23)	$679.89	$624
Business Phone(LAR) 24 month ($23)	$1,251.80	$1,248
Business Phone(LAD) 24 month ($18)	$931.80	$1,128

Business DSL
Serviceability: For technical and commercial reasons not all businesses can be connected to Business DSL. Business DSL is available in metropolitan and many regional areas in NSW, ACT, VIC, QLD, SA and WA. It is not available in NT or TAS. A $300 pro rata cancellation fee applies if you cancel your Business DSL service before your initial agreement period ends. If you use a credit, charge or debit card to pay your bill, a 1.0% fee (inc GST) will be charged. A $50 charge applies each time you downgrade your plan within a different speed range. To check system requirements and modem compatibility visit www.optus.com.au/businessdslrequirements. If you have a Back-to-Base alarm system (or other hard-wired monitoring system) or a PABX (or similar phone system) on the same line as your Business DSL service you’ll need to ensure with the provider of that service its compatibility with the Business DSL service (perhaps through the installation of an Approved Central Filter) at your own expense. Optus DSL Customer Care will only assist with connection to a single computer and modem. Connection to multiple computers or a LAN is permitted, but is your own responsibility at your own expense. Premium speed option: Speed on some selected plans may be increased to 8 Mbps/384 kbps by paying an additional $30 per month recurring fee and is not pro rated should you decide to move off premium speed part way through your billing period. A one-off speed change fee applies when changing down to a lower speed option. This fee varies depending on the speed of the plan you are changing to.

Business DSL Direct
Optus Business DSL Direct is only available with the Optus Local Access Direct Service or ipPhone Premier (including Business Phone). If you decide to switch either your Optus Local Access Direct (including Business Phone), ipPhone Premier, or Business DSL Direct away from Optus in the future, you must switch both services, otherwise the service remaining with Optus will be cancelled automatically, and we will charge you a cancellation fee if cancelled before the contract period ends.

Business DSL Features
Total Minimum Cost: The ‘Minimum Total Cost’ is set out in the table below and does not include call costs. Costs may vary depending on the plan and number of products chosen. All prices include GST unless otherwise stated.

'yes' Business Rewards for Business DSL Direct with Business Phone or Business Mobile

Plan	Free Months Included	Installation Fee (Connection Fee + Modem)	Business Phone ($23 for 12 month; $18 for 24 month)	'yes' Business Smart 29 plan
Business Light 12 month ($24.99)	1	$39 connection fee + $90 modem	$679.89	$751.89
Business Starter 12 month ($39.99)	1		$844.89	$916.89
Business Executive 12 month ($49.99)	1		$954.89	$1,026.89
Business Premier 12 month ($59.99)	1		$1,064.89	$1,136.89
Business Signature 12 month ($99.99)	1		$1,504.89	$1,576.89
Business Light 24 month ($24.99)	4	$0 connection fee + $0 modem	$931.80	$1,195.80
Business Starter 24 month ($39.99)	4		$1,231.80	$1,495.80
Business Executive 24 month ($49.99)	4		$1,431.80	$1,695.80
Business Premier 24 month ($59.99)	4		$1,631.80	$1,895.80
Business Signature 24 month ($99.99)	4		$2,431.80	$2,695.80