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To contact us call: 1300 937 623


Internet - Business SHDSL

Business SHDSL is a superior broadband solution for businesses with complex Internet needs including:

  • E-commerce transactions
  • Frequent large file uploads and downloads
  • Database services
  • Remote office communications and off-site backups
  • Access to hosted Internet-based services
  • Virtual Private Networks
  • Usage of Web services such as live video feeds and VoIP.

How Is Business SHDSL Different to Business DSL?

Unlike regular DSL technology, SHDSL is a high-speed 'symmetric' technology which means it has equivalent upload and download speeds giving your business' data transfers increased speed and stability.

What Does A Business SHDSL Connection Offer Me?

24 hour support:  Our dedicated technical team are available 24 hours a day, 7 days a week. The network is monitored around the clock by network engineers giving you the peace of mind to concentrate on your business needs.

Reliability: Our service performance objective is 99.90% service availability.

Handles busy traffic periods: Using a pre-set ‘burst’ ratio your Internet capability will be automatically increased to accommodate busy traffic times throughout the day. 

A range of speed options: Business SHDSL offers four speed options with a Committed Information Rate (CIR) and bursting capability of 1:2 (except for the 2048kbps and 4096kbps services).  Access speeds (representing downstream/upstream) are:

  • 256kbps bursting to 512kbps
  • 512kbps bursting to 1024kbps
  • 1024kbps bursting to 2048kbps, and
  • 2048kbps without bursting
  • 4096kbps without bursting

Full reporting available: Stay on track of your business’ Internet usage patterns by getting full access to performance and utilisation reports.

12, 24 or 36 month contracts: Choose a contract length that suits your needs.

Set-up and modem: Each new account includes a Cisco 878 modem* (static routing only) and free on-site professional set-up.

Fixed IP address: A static IP is allocated on each service to meet your business needs.

High network reliability: Business SHDSL is 100% run via the fully redundant, high performance Optus network, giving us full control over maintenance and support. Access to the customer’s site is provided over Telstra ULL.

Ability to run mission critical applications: Providing you with the ability to run various applications that require a robust, continuous connection. VoIP, video conferencing, online trading and Citrix sessions are an example of the types of services you can use.

Looking for Pricing Information?


With plans starting from $171 per month, call 1300 937 623 and our sales team will tailor the most cost-effective pricing package that matches your business' Internet needs.

How to Buy
Call   Call 1300 937 623
Email Us   Email Us
Visit Us   Visit us at Shop 2, 216 Pacific Hwy Charlestown.

Account Enquiries

Please call 133 343

* The Cisco 878 modem provided with this Business SHDSL Service is Optus Owned Equipment. Optus reserves the right and you must provide reasonable access to enable Optus to retrieve the modem at the expiry of your contract for the Business SHDSL Service.

Terms and Conditions

Business SHDSL is available to new and existing eligible credit approved Optus Small Business Customers, as defined by Optus. Pricing is available on application and standard Optus terms and conditions apply. Only Monthly and Flat Rate plans are offered. Minimum contract term is 12 months. Optus reserves the right to amend rates at any time. Business SHDSL is only available for buildings within the XYZed exchange areas.