Internet - Optus Wireless Broadband

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The Optus Wireless Broadband service is supplied in accordance with the terms of the Optus Wireless Broadband Standard Form of Agreement. You must comply with these terms including our Acceptable Use Policy when using the service. The service is a Broadband Internet service and provides access to the Internet and related services. The service provides a connection to the Internet via the Optus Mobile 3G/HSPA and GSM networks. The service is available to residential and small and medium business customers who connect to a new Optus Wireless Broadband service on a 24 month contract. All residential accounts must be in the same name and address to be eligible to yes Rewards. All small and medium business accounts must be in the same name and ABN/ACN/ABRN number to be eligible for yes Business Rewards. All applications for the service are subject to Optus credit assessment, and acceptance. The service is only available to customers within the Optus 3G/HSPA or GSM coverage area and is subject to network availability, refer to www.optus.com.au/coverage.

Optus Coverage Satisfaction Guarantee applies. The service is only available for use with an Optus supplied SIM card and wireless data device. The Optus supplied wireless data device is either a PC data card or USB modem (a Roamer device) or a fixed wireless modem (InZone device), or you may use your own wireless data device if it is approved for use on the Optus 3G/HSPA or GSM networks. If you choose to use an Optus supplied wireless data device we may charge you an upfront fee and/or a monthly fee for that device for the term of the agreement. You should check the standard pricing plan for details of charges that will apply. If you choose to use your own wireless data device (BYO) to access the service, the operation of the device, and any repairs to it, is your responsibility. If you connect to the service via an InZone device away from your nominated address, you may not be able to access the service or receive an equivalent quality of service and the Optus Coverage Satisfaction Guarantee does not apply in these circumstances.
Optus Coverage Satisfaction Guarantee is a special promotion valid until 31 January 2009 unless withdrawn earlier.

Optus Wireless Broadband plans may only be used as a data plan. You should not use the supplied SIM to access (and may not be able to access) other services such as Voice calls, International voice calls, Voice Mail, International SMS, premium and Third Party SMS, MMS, International MMS, 1300, 1900. If you are able to access such services, your use of such services will be charged at prevailing rates. Data usage will be counted in kilobytes, where 1024kb = 1MB and includes both uploads and downloads.

Your pricing plan may set out a maximum amount of included data that you can use to download and upload at high speed in a billing month. If you exceed your plan’s included monthly data allowance, additional excess usage will be charged at an additional $0.15 per MB or part there of. You are able to obtain an indication of your megabyte usage via the client application or on the on-line usage feature in member services. Any unused data allowance cannot be rolled over. If the supplied SIM card is used in an alternate device (such as a different Optus Wireless Device or in an Optus mobile phone) and such usage will count towards your plan’s data allowance.


‘yes’ Business Rewards for Optus Wireless Broadband with Business Yes Smart $29 Plan or Business Phone $ 28 plan

Plan	Monthly Access	Minimum Total Cost over 24 months bundled with Business Yes Smart $29 Plan	Minimum Total Cost over 24 months bundled with Business Phone $28 plan
‘yes’ Biz Wireless 2GB	$29.99	$1,415.76	$1,391.76
‘yes’ Biz Wireless 5GB	$39.99	$1,655.76	$1,631.76
‘yes’ Biz Wireless 6GB	$49.99	$1,895.80	$1,871.76

Standalone Optus Wireless Broadband plans featuring SmartShare

Plan	Monthly Access	Minimum Total Cost over 24 months
Business Wireless 2GB	$39.99	$959.76
Business Wireless 5GB	$49.99	$1,199.76
Business Wireless 6GB	$59.99	$1,439.76

* Theoretical maximum download speed on 3G/HSPA is up to 3.6Mbps. Customers can expect speeds between 512kbps and 1.5Mbps with burst speeds up to 3Mbps. Actual speeds will vary and may be slower. Many factors affect speeds such as your distance from the mobile tower, the capacity and load of the mobile tower, which bearer you are currently using (GSM, 3G/HSPA), your hardware and software, the source of your download, and general internet traffic. The service is subject to network availability.

Optus Coverage Satisfaction Guarantee: A 30 day Coverage Satisfaction Guarantee from the date of activation of your service applies. If the coverage of your service is not to your satisfaction, call customer care within 30 days and you are free to leave. No Optus cancellation fees will apply during the 30 day Coverage Satisfaction period. You will be required to pay for the data used and your access fee whilst connected. You will be required to return the Optus supplied wireless data device to Optus within 14 days to avoid having equipment charges applied to your account. Cancellation fees will apply outside this Coverage Satisfaction Guarantee. Optus Coverage Satisfaction Guarantee is only available to the Optus GSM and 3G Networks. It does not apply to use of the service via an InZone device away from your nominated address. Optus Coverage Satisfaction Guarantee is a special promotion valid until 31 January 2009 unless withdrawn earlier.

Software Requirements: You must meet the minimum system requirements as per the wireless data device packaging to connect to the service Subject to your rights under the Trade Practices Act, Optus does not make any warranty regarding the software of data provided to you as it operates on your computer and interacts with your other applications. Optus Wireless Broadband application shows approximate usage only.

Cancellation Fees: If you cancel your service before the end of the agreed contract term you may incur a cancellation fee as follows: If you cancel your service before the end of the agreed contract term you may incur a cancellation fee as follows: If you are connected on a 24 month contract and the service is cancelled: 0-12 months fixed cancellation fee of $245, 13-15 80%, 16-18 60%, 19-21 40% and 22-24 20% of the cancellation fee plus any remaining modem replacements, if applicable. For full details of all fees that apply, please check your standard pricing table.

To be an account holder you must be over 18 years of age or if not, have obtained the consent of a parent, teacher or other responsible adult. We are not responsible for any Internet content that may be obtained via the service. We reserve the right to delete any username that we consider offensive, defamatory, illegal or otherwise inappropriate.

You must ensure that the software you use with the service is properly licensed. Subject to the agreement, you must not resell, share or otherwise distribute the service to a third party. We may monitor your account to ensure you are complying with the agreement. We will investigate misuse of the service. If we find that you have misused the service we may recover from you any costs of investigating the misuse and any compensation we are required to pay to another user as a result of your misuse. If you move premises before the end of the minimum term and you maintain your service at the new address we will not charge you a cancellation fee. If you move premises before the end of the minimum term and you do not wish to continue receiving the service, we will cancel the service and charge you a cancellation fee. You must give us at least 30 days notice of your new address.

For more information, refer www.optus.com.au/standardagreement. Information correct as at 1 September 2008. SingTel Optus Pty Limited ABN 90 052 833 208.