Surepage
A Real Person to Take Your Calls
Optus SurePage is an alternative to Optus VoiceMail for those times when it is more convenient for a real person to answer your mobile calls when you are unavailable.
Turning Your Phone into a Pager
SurePage is extremely useful if you don’t have time to take a call or retrieve VoiceMail messages but have time to read a quick text message. So if you have your phone switched to silent, or you are in a meeting, you can read your messages as they come through, just like a pager.
A Real Person Greets Your Callers
When you have SurePage, a professional SurePage operator answers your mobile calls in your name or your company’s name, whichever you prefer. If your phone is in use, out of range, or switched off, callers to your number will be diverted to your SurePage operator to handle the call.
The operator takes a caller's message, which can up to 160 characters long. This message is then sent to the screen of your phone. If your phone is not switched on, the message will be stored on the network for 7 days before being deleted.
Switch Between VoiceMail or SurePage Anytime
You can switch between having your calls answered by VoiceMail or SurePage whenever you like. You can also use SurePage with Optus Autoroam if you are travelling overseas in countries that support this service.
SurePage Pricing Options
Optus offers you the choice of three different rate plans that you can choose based on how much you think you will use SurePage.
| Plan | Monthly Access | Retrieval Fee Per Message | Usage Pattern |
| Direct | $0 | 82.5c | Use in conjunction with VoiceMail - less than 1 message a day |
| Select | $5.50 | 55c | Between 1-2 messages per day |
| Value | $11.00 | Includes the first 20 messages, every message thereafter is charged at 60.5c | More than 2 messages per day |
| Essential | $38.50 | First 100 messages included in Access Fee, $19.25 per block of 50 messages or part thereof, after the first 100 | More than 2 messages per day |
SurePage diversion applies to all four services.
5.5c charge per 30 second diversion fee applies
MobileSat and Pre-Paid Customers
Unfortunately, this service is not available for Optus MobileSat customers or Pre-Paid Customers.
